At Avalon Event Rentals, our reputation for service, dependability, and quality products has made us the industry leader. But don't take our word for it. Read our testimonials and reviews to hear what a few of our satisfied customers have had to say.
Jillian Harris Design
"I’ve been using Avalon Rentals for exactly two years. I LOVE to entertain but time and money are always limited. Renting anything from tables, chairs, tents, glassware, linen means no doing dishes, everything matching beautifully, while delivery means saving time running around borrowing tables and buying supplies. Easter, Christmas, Anniversaries, Birthday parties and hopefully someday a wedding - Avalon Rentals is my first call!" Jillian Harris - Love It or List It Vancouver, ABC’s Extreme Home Makeover, The Bachelorette
Private Parties
"We just wanted to thank you and your team for your assistance in making our party a success. Amy, who I believe I spoke to several times at the front desk, was very helpful and accommodating in terms of guiding us on our rental needs. Your delivery driver was on time and very helpful. And your valet parking team was exceptional - many of the 160 guests commented on how efficient, polite and professional the valet team was. We will absolutely return to Avalon for future event needs, and will highly recommend your services to friends and colleagues." Debra Martin & Jeff Chambers
Weddings
Good morning,
Yesterday I was with my sister, Julie Loverin, to pick up items for her son Geordie’s wedding. Our experience with the Avalon team was beyond impressive and warrants written acknowledgement.
It was a very hot day, and as the pick up task had been assigned late we arrived just 10 minutes prior to closing. Unaware that a car would not suffice for the items to be transported some quick decisions were made; it was not a problem for us to arrange additional transportation.
Members of the team willingly offered to stay after closing to wait for our additional transportation to arrive. While the offer was most appreciated we would not consider asking staff to stay late, especially on a Friday! We requested the items be placed outside for us to load which was kindly done. While waiting outside for our truck to arrive, departing staff checked in with us to ensure we were okay and offered us refreshments.
We were impressed with the willingness of staff to stay late and the ongoing offers to provide additional help and refreshments. Everyone was genuinely considerate and helpful.
Wedding set ups can be very stressful and especially on very hot days. The attitude and support of the Avalon Team removed the anxiety that existed with our short-term challenge. It was all a very refreshing experience.
As a consumer we all appreciate great customer service. As a retired Human Resources professional I am additionally very aware of the value of employees who represent an organization well. Your team members demonstrated respect for the company, value of the customer, went above and beyond to ensure all would be well and along the way showed their individual and collective strength of personal values with excellence.
Please ensure your team knows, and is acknowledged, for their exceptional attitudes, service and kindness.
Thank you for making the experience one that will be remembered and has already been shared with numerous family and friends. Joan Wild
"Hello Avalon Team. We just wanted to send our thanks out to you for a wonderful job done. Your tables, linens, chairs, and tents were beautiful all set up. Your team was awesome from set up to clean up. Thank you again for everything." Dutch & Jennifer
"I just wanted to thank you very much for doing such a great job for my daughter’s wedding on July 1st. We rented items for both the ceremony at our house and for the reception at the Okanagan Golf Club. Everything was delivered on time and the guys were friendly and did a great job. I really appreciated that you delivered the chairs a day early which made it a lot calmer for set up. The office staff was so friendly, whenever I called to make a change over the last year. Thanks for all your help!" Theresa
"We are so fortunate to have terrific property with a great view of the Okanagan. All three of our children have had their weddings in our backyard and all three times we had the wedding rentals through Avalon Event Rentals. The tents make the space look spectacular and attention to the smallest detail kept the events running smoothly. The weddings were beautiful and Avalon made each one a dream come true." Lia & Jim
"I want to thank you and Avalon for great service. The items rented were excellent. From the time of site visit through ordering through set up and tear down, your staff was top notch. It was a wonderful day and everyone was especially impressed with the tent. Thanks again." Tralee
Corporate
"Brad and your fabulous team: BrainTrust Canada would like to thank you most sincerely for your support as a SILVER SPONSOR of our 2nd annual Pihl Law Paddle for Prevention, our charity's largest annual fundraising event. We are very pleased to announce that we raised $40,000 in support of brain injury education and prevention, as well as support and service for individuals with brain injury in the Okanagan. Our success was due to the wonderful support of generous sponsors such as yourselves, as well as our fundraising paddlers and other donors. Kelowna’s Rotary Beach was full of color and activity with over 120 paddlers, 50 volunteers, dozens of spectators, bright sponsor flags and mini paddleboard signs, with mother nature cooperating! As BrainTrust receives limited funding for our public education programs, fundraising initiatives such as the Pihl Law Paddle for Prevention event are key, and we are very grateful for the generous support of our community. So, once again, I wanted to let you know on behalf of all of our staff at BrainTrust Canada how VERY appreciative we are of your support of our charity." Magda Kapp, Director of Communications, BrainTrust Canada, 2016
"Thank you for helping Synergy Events deliver another successful event (for the Canadian Transport Lawyers Association). Our client was very pleased with the outcome of the evening. The addition of the tenting helped us get through the rainy night: thank you to Shawn and the team for delivering the extra tent at last minute. At Synergy Events, we recognize the significance of nurturing good relationships with our suppliers so that we can deliver our signature flawless, professional and memorable events again and again. Please do extend our thanks to the entire Avalon team involved in making the CAN/AM grape stomp experience a success! We are looking forward to working with you again in the near future." Lesley Spiegel & Marlene Deisl, Synergy Events
"Our 2015 Conference was a huge success. Using a tent for the food service for almost 400 people was uncharted territory for us. You and the crew at Avalon were amazing. Your guidance and effort helped us stay within our budget and your ideas made the space magical. I am happy to refer people to you. I know Rotary in Kelowna will be using your services again in the future." Paul Mulvihill - Chair, 2015 Rotary District 5060 Conference
"Thank you for your continued support of the Boys and Girls Club and our events. We really appreciate your dedication to the set-up of our events. We always enjoy working with your team." Jennifer - Boys and Girls Club
"The visit of the Prime Minister was a major event for the Riding of Kelowna-Lake Country. The riding association, which hosted this event, was most anxious to have a successful occasion. The limited time to organize and co-ordinate the many responsibilities that were asked of you, and the quick action of your people is appreciated. Please accept my grateful thanks to Avalon Event Rentals for your devotion to the task with the resulting success of the day." Ron Cannan - Member of Parliament, Kelowna-Lake Country
"Our City puts on a number of great events throughout the year that attract thousands of people, both local and visitors. The Avalon team is always friendly and helpful, and they consistently deliver and set-up in a timely manner. With their commitment to all of our requests and the ability to tackle last minute changes, Avalon is a true asset to our community and our events." Mayor Sharon Shepherd (Former) - City of Kelowna
"If you have ever been to the Interior Provincial Exposition in Armstrong you know there are lots of tents. From small 10 x 10’s to large dining tents, Avalon supplies them all for us. Avalon is our preferred corporate tent supplier. Last year we challenged them with covering our grandstands. It was a huge logistical challenge but they pulled it off in a timely and cost effective manner. Their staff are great and man do they work. They are a key supplier for the fair and I would recommend them completely." Bryan Burns - General Manager, Interior Provincial Exposition, I.P.E.
"I want to thank you and the entire Avalon team that helps make our festival a show piece for Penticton. You have an amazing team with Shawn, Joe and all the other guys who are so easy to work with. I thank you for all of your support and dedication to our festival and look forward to working with you again. Please pass on my gratitude and thanks to Shawn, Joe and the rest of the Avalon team. I wish you much joy and success. Many, many thanks." Conrad Burek - Executive Director, Rotary Okanagan International Children's Festival
"To the Avalon Team: Thank you for your support, we could not have done it without you." Jan & Christina - Set Decorating Team for Flicka 3
Caterers
"After using Avalon Event Rentals for the past 17 years, it is my pleasure to write this note. I use Avalon for my personal rental needs along with referring them to all my Yellow Rose Catering customers. Avalon is simply the best rental company in town for quality, selection, and service." Lynda Durose - Owner, Yellow Rose Catering
"Avalon is our preferred rental vendor when we need food service items for our catering business. They deliver the rentals right to us on short notice and take care of all our rental needs whether it’s an intimate dinner party for 12 or a large scale wedding for 200." Travis Hackl - Owner, Okanagan Finest Catering
Event Planners
"Avalon has supplied all of our tenting and Sport Expo display needs for the BMO Okanagan Marathon over the past eight years. Each year their professional team meets the challenge, even in some difficult weather conditions. Although last minute changes or additions seem to occur in the event's business, Avalon has always come through… we really like their 'can-do, will-do' solutions-oriented attitude. We recommend Avalon highly." Tom Keogh - Event Director, BMO Okanagan Marathon, 21one Events Management, October, 2011
"As a Professional Event Planner, one relies on one’s Stakeholders to deliver on time and within budget. One also relies on one’s Stakeholders to be flexible and accommodating and provide the sort of items one seeks. I have had the pleasure of working closely with Avalon Event Rentals for the past 12 years and have not been disappointed. Case in point: We were hours away from the opening of a prestigious hotel and the client’s own tablecloths were not acceptable. A quick phone call to Avalon Event Rentals and their team delivered all the tablecloths we required! One can also rely on Avalon Event Rentals to provide sound guidance when utilizing tenting. Their CAD renditions accurately determine seating plans and layouts. The team at Avalon is always friendly and eager to assist in any way possible!" Lesley Spiegel - Synergy Event Inc.
People We Work With
"I would just like to thank you both so much for all of the opportunities you have given me during my time at Avalon. I have enjoyed every day I have come to work. I hope all will continue to go well in the future and I hope to see you again. Thanks again." Dana
